TOTAL QUALITY MANAGEMENT
USA & EUROPEAN CERTIFICATIONS
CERTIFIED TQM PROFESSIONAL
Total Quality Management (TQM) has been one of the most influential methods used in managing business processes over the period of time.
What will you learn
- Fundamental concepts of quality
- Quality Gurus (Americans, Japanese and Europeans) and their contribution to TQM
- Deming’s 14 points and PDCA Cycle
- Juran’s 10 Points
- Ishikawa and the seven tools of quality
- Total Quality Management Processes (TQM)
- Tools and techniques for process improvement
- Continuous Improvement and Business Process Re-Engineering
- Overview of ISO Principles, ISO 9000 Standard
- People Development and Team building
- Performance Measurement
- TQMEX Model
- Overview and concept of Six Sigma
Who is this course suitable for
All Professionals who would like to develop their skills with respect to Total Quality Management
All Management staff specially those working in Production and QA/QC
Self employed
Fresh Graduates who want to understand TQM
Duration
24 hours
Where/When
Total Quality Management (TQM) can be arranged as public classroom course or In-house classroom course. Contact us today to book your place on our Total Quality Management (TQM) training course.
Courses will be conducted by QLS approved, professional trainers